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Customer Charter
At Mr Clutch we aim to provide the higest level of customer service, as such, all of our branches follow my Customer Charter.
- At Mr Clutch our aim is to provide you, the customer, with a level of friendly and knowledgeable service that is unbeatable. We pride ourselves on our courtesy and our professionalism.
- We will give you the best advice at all times and will only recommend that work be undertaken if it is necessary.
- We will always suggest the most cost-effective solution to your problem.
- We will ensure that only properly qualified fitters carry out work on your vehicle.
- We will always treat your vehicle with the utmost respect. Our fitters will always use protective covers for your seats and carpets.
- We will complete the work as quickly as possible without compromising on quality or service.
- At Mr Clutch, we are dedicated to delivering outstanding customer care and we strive for excellence throughout our operation.
Joseph Yussuf, Managing Director
CI (Holdings) Limited, 2 Priory Road, Strood, Rochester, Kent, ME2 2EG
