Warranty Terms & Conditions

Thank you for trusting Mr Clutch Autocentres with your vehicle.

Take the time to read all the information below. It has been provided to help you understand why your vehicle may drive differently since the repair. If you find you have an unexplained problem please don’t hesitate to contact your local Autocentre so they can investigate. For your nearest Mr Clutch Autocentre call 0800 67 67 67.

Following your Clutch Replacement
After your clutch is replaced, Mr Clutch Autocentres recommend a bedding-in period of 500 miles. During this period you should release the clutch gently. You will find the ‘biting point’ and the pressure of the clutch pedal has changed, it may be ‘fierce’ as it is engaged.

Whilst all efforts are made to identify every potential problem, not all are apparent at the time of repair. If you find you need further assistance please contact your local Autocentre.

Following your Brake Replacement

After your brake repair Mr Clutch Autocentres recommends a bedding-in period of 250 miles. You should brake gently and leave a greater braking distance as heavy braking during this time can cause damage to the friction linings, causing the breaks to squeal. You will also find that your brake pedal will feel soft and spongy but will soon return to normal.

If you have had your brake shows replaced or your handbrake repaired, your brake shoes may need time to bed into their normal operation positions. In this case we recommend that you return after 250 miles to have your handbrake checked and re-adjusted if necessary, free of charge.  

Following your Gearbox Replacement

After a gearbox replacement on your vehicle, it is normal to find that selection of gears is tighter due to the new components installed. We recommend that after the bedding in period of 500 miles your vehicle is returned to be checked, free of charge.

Following any Replacement

If you should find any problems with your vehicle following any replacement, please contact your local branch immediately.

Warranty Terms – please read carefully 

Mr Clutch trained technicians use high quality components during repair or replacement, but faults can occur. In the event you have a problem, please don’t panic, simply contact your local Autocentre so that they can investigate the problem. 

1. Components

(a)                 All our complete clutch kits are warranted against manufacturing defects for a period of two years or 20,000 miles, whichever is sooner (from the original invoice date). Except vehicles for commercial use i.e. taxis, driving schools and light commercial vehicles which carry one year or 12,000 miles.

(b)                 All our reconditioned manual gearboxes (except those detailed in 1 (c) are warranted against manufacturing defects for a period of one year from the date of fitting or for 12,000 miles, whichever is sooner (from the original invoice date).

(c)                 Reconditioned manual gearboxes for all commercial vehicles are warranted against manufacturing defects for a period of 6 months or 6,000 miles, whichever is sooner (from the original invoice date).

(d)                 Modified vehicles could render the warranty invalid.

(e)                 Any other parts supplied carry the manufacturer’s warranty only.

1. Manual gearboxes which are repaired but not replaced have a restricted warranty applying only to those parts which have been replaced as part of the repair.
2. The warranty becomes void if:

(a)                 the replaced component is misused

(b)                 (clutches only) clutch adjustments are not carried out by a Mr Clutch Autocentre at 500, 3,000, 6,000, 12,000 miles. Please present your invoice when returning your vehicle for each adjustment.

(c)                 (gearboxes only) the gearbox has been used with the incorrect grade or level of oil/lubricant.

(d)                 A subsequent component failure is caused by other fault parts, (e.g. hydraulics, clutch forks, clutch or brake cables) which were not apparent at the time of the component replacement.

(e)                 A subsequent component failure is caused by other faulty parts that have been reported on your vehicle, but have not been rectified

(f)                   Failure is as a result of undue wear and tear

(g)                 You do not produce your invoice when making a claim under this warranty.

1. We accept no responsibility for any subsequent part failures that were not apparent at time of inspection.
2. In the event of a component failure during the warranty

(a)                 You must immediately inform the Mr Clutch Autocentre that carried out the original replacement

(b)                 It is your responsibility to return the vehicle to a Mr Clutch Autocentre for inspection/repair as soon as possible after such notification.

1. If we repair or exchange the faulty part concerned, the original warranty period is not extended.

From time to time Mr Clutch Autocentres feels you would benefit from further information on the services we provide.
If you do not wish to receive this information, please call Customer Services on 0800 67 67 67. We welcome your views and comments on our service.